Women to Women offers a 60 day money back guarantee. If you are not completely satisfied with the Women to Women System please return your complete order and we will refund your original purchase price for up to 60 days from shipping date (excluding shipping & handling).
Credits and Refunds
To receive full credit for your order you must request a refund and a Return Material Authorization (RMA) number no later than 60 days from your original order date.
Requesting a refund after day 60? You can still return unopened product and receive a 75-percent credit for the returned items for up to 90 days after the original 60-day Guarantee has expired.
NOTE: No refunds of any percentage will be given of a product purchased past 150 days.
When Returning a Women to Women System:
The System MUST be complete in order for us to process a return. Each System’s counterpart is to be included in the return.
Returning within 60 days of the original purchase date? The return can be completed even if the products were opened and used however all components must be included.
Returning after the 60 days? Each product needs to be unopened and unused and in good condition in order for a return to be processed. All components need to be included.
NOTE: When returning non-System items, the same rules apply as far as opened and unopened product.
Requesting an RMA
To request a Return Material Authorization (RMA) number, please call our Customer Service Department at 1-888-303-8846 ext 4. The RMA number must be displayed on the outside of the box. Packages sent to us without a RMA number may not be considered for a refund.
NOTE: We do not refund the shipping cost to or from our offices.
We ask that you send back all unopened product (with RMA number) to:
Women to Women
Call For Address
Phone: 1-888-303-8846 ext. 4
Once the Return is received to our Warehouse:
Returns will be processed and refunds issued within 10 business days after receipt of the returned product.
Refunds will be issued in the same manner as the original purchase payment method. If this payment method is not available for any reason, we will issue a company check in U.S. dollars as a payment method unless otherwise instructed.
Auto Renewals of your Women to Women System will be automatically generated and charged to your credit card on file. This happens on the same day and time as your original order, each month. The length of time between renewals cannot be customized at this time.
NOTE: Only orders which are complete in nature (all components fulfilled) will ship out. We do not ship products separately for one order.
To request a change in status for your auto shipments (temporary hold or cancellation), please call 1-888-303-8846 ext. 4 during regular business hours. Feel free to leave a message; however, you must talk to a Customer Service Representative in order to provide certain information the company requires before your request can be processed.
Please note, at this time Women to Women cannot place non-System items such as the Multi Essential onto an Auto Shipment.
Please Keep In Mind…
We do not offer exchanges at this time
We do not offer store credits
We cannot issue a refund without first receiving the returned merchandise
We only allow one return per customer, per System.
We strongly recommended that you return a package to us using a certified method that will provide a Tracking Number. If we do not receive the product(s) and the customer cannot prove the product was returned, we will not issue a refund. The delivery confirmation number or our receipt signature will be proof of delivery as required by your carrier of choice.